+1 (614) 863-1650
2211 Lake Club Drive
Columbus, Ohio 43232 USA
26400 Broadway Ave
Oakwood Village, Ohio 44146 USA
Customer Service and Support Options
SERVICE IS AVAILABLE 24/7/365 (866) 599-3940 ext. 122 (North America) or (614) 863-1650 (Int'l)
CBG’s technicians will perform all of the necessary steps to get your company’s solvent recycling system up and running. Additionally, the technician will provide operational training for your staff.
|Do-It-Yourself(DIY) Maintenance Kits|
DIY Kits offer quality, safety and economic positive impacts to your company’s solvent recycling system. Optimal performance and a reduced risk of downtime are typically achieved through annual preventative maintenance using CBG’s pre-packaged DIY kits in your facility. The Kits are available at three different levels, depending on your needs as follows:
|Onsite Preventative Maintenance|
CBG’s technicians will perform all of the necessary steps to ensure that your company’s solvent recycling system is achieving optimal performance, and all of the components of the recycler are cleaned and adjusted to prevent the risk of contamination, discoloration and leaks or spills.
|Total Replacement Warranty Coverage|
CBG’s TRP offers the unique opportunity to replace and/or repair your company’s solvent recycling system within five (5) business days should any failure occur. This service also includes 24/7/365 technical phone support, as well as free shipping of replacement parts.
|Trade In and Upgrades|
This service provides your company with the opportunity to trade-in an older solvent recycling system (with credit) for a new and improved recycler with additional automation and ergonomic benefits. Leasing and other financing options are also available with a trade-in.